ONLINE You can place your order online 24 hours a day, 7 days a week. If you have a Cox & Cox account, log in to into your account and start shopping....

No, we cannot add an extra item to an existing order. If you wish to purchase an additional item, you will need to place a new order.

Unfortunately, we do not have the possibility to add a gift message to your order. A despatch note will be inside the parcel, and will not display any pric...

Your total order value will be charged on completing checkout, including products which are out of stock and on pre-sell.

If the item you want is temporarily out of stock, but a delivery is expected on a certain date, you will see the “due” date next to the AVAILABILITY section...

All items/gifts purchased between 01/11/2022 and 23/12/2022 can be returned to us by 31/01/2023 for a refund, undamaged and in their original packaging with...

  There are a number of factors that have led us to make this decision, including increased cost due to new formalities post Brexit, the cost for raw mater...

‘Awaiting Pick’ - this means that the item is in stock and ready for a member of the warehouse team to pick the item from the shelf. ‘Processing’ - this...

As part of continuous efforts to enhance customer experience and our increased emphasis on responsible practice, some of our items are now sent to you direc...