Payment

What payment methods do you accept?
We accept payment via: * Visa / Mastercard Debit card * Visa / Mastercard Credit card * American Express * PayPal * Klarna Buy now Pay later * Klarna ...
Mon, 4 Oct, 2021 at 11:01 AM
Can I pay by cheque?
No, we do not accept payment by cheque.
Thu, 8 Oct, 2020 at 5:11 PM
My payment card has been refused when placing my order, what should I do?
If your transaction is declined during the online ordering process, please follow the instructions on screen. Check the information you have entered and try...
Tue, 6 Oct, 2020 at 4:26 PM
The price has changed since I purchased my product. Will you refund me the difference?
Cox & Cox is happy to offer a Sale Price Adjustment on items purchased up to seven days prior to the start date of the sale. The same item must still be...
Thu, 1 Apr, 2021 at 11:19 AM
How do I request a VAT Invoice for my order?
​​​​ If you would like us to send a VAT Invoice for your order, please call or email us and we can send this to you via email.
Fri, 9 Apr, 2021 at 2:28 PM
How do I request a VAT Invoice for a Trade order?
If you would like us to send a VAT Invoice for your Trade order, please email  trade@coxandcox.co.uk
Fri, 9 Apr, 2021 at 2:29 PM
What information will be on my VAT Invoice?
Your VAT Invoice will include the following information: Name on the order Delivery & Billing address Date the Invoice was created Items purchased ...
Fri, 9 Apr, 2021 at 2:29 PM
Can somebody else request my VAT Invoice on my behalf?
We can only send VAT Invoices to the person who placed the order, and we will send this to the same email address that is against the order.
Fri, 9 Apr, 2021 at 2:29 PM