Cox & Cox arose from a desire to create a unique collection of homeware products, and we strive to give you the best experience possible. In the unlikely event that you are unhappy with your purchases or with our services, we will do our best to resolve the matter as quickly as possible for you. You can email us at customerrelations@coxandcox.co.uk and we will aim to respond to you within 2 working days. Alternatively you call us on 0330 333 2123 - our lines are open Monday to Friday 9am to 5pm.